In today’s digital world, families face growing challenges in protecting loved ones online. Parents struggle to monitor their children’s social media activity without violating their trust, and caregivers often feel powerless to help elderly relatives who are vulnerable to scams and misinformation.
Existing monitoring tools are either too invasive or too complex, leaving many families without a balanced way to ensure safety and privacy.
Reviewed existing parental control and monitoring apps.
Read customer reviews to identify pain points like cluttered interfaces, excessive alerts, and privacy concerns.
Consulted online resources from Kaspersky, the National Council on Aging, and ConsumerNotice.org to identify real digital threats.
Parents want fast access to essential safety info.
Users dislike apps that are visually chaotic or hard to navigate one-handed.
Elderly users need simplified layouts and high contrast for readability.
Empathize: Identify real-world needs from personal and societal context.
Define: Focused on one use case — communication monitoring.
Ideate: Sketched task-based wireframes for rapid navigation.
Prototype: Built interactive mockups in Figma using Material Design 3 icons.
Test: Collected peer and family feedback.
Refine: Adjusted colors, hierarchy, and button placement for one-handed use.
I designed GuardianView, a user-centered monitoring platform that empowers families to stay connected and protected in a transparent, respectful way. Through research and empathy-driven design, GuardianView simplifies online safety by offering real-time alerts, content insights, and personalized recommendations — all within an intuitive, accessible dashboard. The solution bridges the gap between digital independence and family security, giving users the confidence that their loved ones are safe without sacrificing trust.
